Social media continues to be the preferred method for customers to leave feedback.

As a social media marketing manager, I love helping small businesses grow by using social media to connect with customers. If you want to grow your business through social media, here are some tips to help you do it.

1. Did you know that social media continues to be the preferred method for customers to leave feedback about a product or service? This means that creating and maintaining an active social media presence can help you get valuable feedback from your customers.

2. Facebook is still the most popular platform for creating a business page, but Instagram is fast becoming the second most popular platform for small businesses.

3. Don't forget about Twitter! This platform allows your customers to instantly share their thoughts about your business with their followers and has the potential to go viral very quickly if your tweet is shared or liked enough times.

4. You can also use LinkedIn as a way to let potential employees know more about what it's like working at your company.

With this being said, it's important to capitalize on this and make sure that every time a consumer interacts with your brand, they have a positive experience.

By monitoring what people are saying about your company on social media, you will have the opportunity to address any concerns before it negatively impacts your brand's reputation.

Did you know that social media has become mainstream for most small businesses?

Did you know that social media has become mainstream for most small businesses?

According to the 2018 Social Media Marketing Industry Report, 89% of marketers say that their social media efforts have generated more exposure for their business. The same report found that 85% of respondents say that their social media efforts increased traffic to their websites.

So, what does this mean for your small business? It’s simple: Your customers are using social media and you should be too. You can grab their attention by creating accounts on Facebook, Twitter, Instagram, LinkedIn, or other platforms.

Once you have your accounts set up, it’s time to find out what your audience is talking about on those platforms. This will allow you to post content that they are interested in consuming. You should also post content regularly to keep them engaged with your brand and create a community around your products or services.

This can be a lot to manage on top of running a business, but it doesn’t have to be! A Social Media Marketing Agency such as Digi_T Marketing, LLC can take care of all of this for you! Not only post regular updates but I will also interact with followers and potential customers as well.

A small business not keeping up with social media might be worse than not having it at all.

With the average person spending over two hours a day on social media, it's more important than ever to be present and active in those online spaces. If you're not keeping up with your company's social media accounts, you're missing out on one of the primary ways that people are able to interact with your business. This can be disastrous for businesses in any industry, but it's particularly harmful for companies in competitive niches such as the hospitality industry. If your competitors are keeping up with their social media accounts, but you're not, you risk losing customers to their more active and engaged presence.

You've probably seen it happen: a company builds a social media following, only to let it fall by the wayside. Maybe they used to post regularly, but now they've gone silent. Maybe they used to reply to every comment and mention but now they don't respond at all. If you take a look at how many followers that particular company has, you'll see that many of them have gone silent as well—and that their follower count is dropping rapidly.

The truth is, when a company fails to maintain its social media presence, it's often worse than if it had never started social media marketing in the first place. It tells your customers that you're not listening to them anymore. It shows them that you've stopped caring about what they have to say or ask. And it makes your brand look out-of-touch.

My name is Tonya, and I am a social media marketer. I can help you achieve your social media goals and grow your online presence. The services I offer include content creation, community management, and audience building. Social Media is a powerful tool for your business. I am here to help you get back on track and figure out what is the best approach for your business to grow in the online world. Let’s schedule a consultation to discuss how I can help you reach your goals!